Computer Support Specialist Certificates

Location(s): Kansas City Kansas Community College

PROGRAM/CIP CODE:CSSP.CERTA/CSSP.CERTB 11.1006
CREDITS REQUIRED: 18/42
DIVISION: Career and Technical Education
CONTACT: CIST@kckcc.edu

The Kansas City Kansas Community College Computer Support Specialist program is in alignment with the National Center for Education Statistics (NCES) CIP code 11.1006: Computer Support Specialist. A program that prepares individuals to provide technical assistance, support, and advice to computer users to help troubleshoot software and hardware problems. Includes instruction in computer concepts, information systems, networking, operating systems, security, cloud computing, computer hardware, the Internet, software applications, help desk concepts and problem solving, and principles of customer service.

Requirements for Admission to the Program

No requirements for admission to the program.
Contact program coordinator for program-specific advising.

Certificate A Requirements

CIST 0101 - Computer Concepts and Applications (T►) 3 Credit Hours
CRTE 0100 - Comp TIA A+ Core 1 3 Credit Hours
CRTE 0101 - Comp TIA A+ Core 2 3 Credit Hours
CRTE 0106 - Advanced Operating Systems 3 Credit Hours
CRTE 0108 - Laptops and Mobile Devices 3 Credit Hours
CRTE 0110 - Printers and Peripherals 3 Credit Hours
Upon completion of Certificate A, the student will be eligible to obtain certification in CompTIA A+

Total Hours for a Computer Support Specialist Certificate A Credit Hours: 18

Certificate B Requirements

CRTE 0115 - Applied Networking I 2 Credit Hours
CRTE 0117 - Networking I 4 Credit Hours
CRTE 0156 - Applied Networking 2 2 Credit Hours
CRTE 0158 - Networking 2 4 Credit Hours
CRTE 0200 - Server Operating Systems and Virtualization 3 Credit Hours
CRTE 0201 - Server Administration 3 Credit Hours
CRTE 0202 - Linux Windows and Practical Server 3 Credit Hours
CRTE 0203 - Computer Network Security 3 Credit Hours
Upon completion of Certificate B, the student will be eligible to obtain certification in one of the following credentials
- Comp TIA Network+
- Comp TIA Server+
- Comp TIA Security+
- CompTIA Cloud+

Total Hours for a Computer Support Specialist Certificate B Credit Hours: 42

Course Sequence